Privacy Policy

1. Introduction

HkDevs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use HkDevs CodeForge Database Studio ("Software") and related services.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address, company details)
• Payment information (processed by third-party payment processors)
• Support communications and feedback
• License and registration details

2.2 Information Automatically Collected

• Usage analytics and performance metrics (anonymized)
• Error logs and diagnostic information
• Software version and system configuration
• IP address and general location information

3. How We Use Your Information

We use collected information to:

• Provide and maintain the Software
• Process transactions and manage licenses
• Provide customer support and respond to inquiries
• Improve our products and services
• Send important updates and notifications
• Comply with legal obligations
• Detect and prevent fraud or security issues

4. Data Storage and Security

We implement appropriate security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and assessments
• Access controls and authentication measures
• Secure cloud infrastructure with reputable providers
• Regular backups and disaster recovery procedures

5. Information Sharing

We do not sell your personal information. We may share information with:

• Service Providers: Third-party vendors who assist in providing our services
• Payment Processors: To process payments securely
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Account information is retained while your license is active and for a reasonable period thereafter for support purposes.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request data portability
• Withdraw consent where applicable

8. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website usage and performance
• Provide personalized content and features
• Ensure security and prevent fraud

You can control cookies through your browser settings, but this may affect Software functionality.

9. Third-Party Services

Our Software may integrate with third-party services. These services have their own privacy policies, and we encourage you to review them. We are not responsible for third-party privacy practices.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

11. Children's Privacy

Our Software is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

12. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the Software. Your continued use constitutes acceptance of the updated policy.

13. Contact Information

For privacy-related questions or to exercise your rights, contact us:

14. GDPR Compliance

For users in the European Union, we comply with the General Data Protection Regulation (GDPR). Our lawful basis for processing includes consent, contract performance, legitimate interests, and legal compliance.

15. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know about personal information collection and the right to delete personal information.